Last updated: January 2026
These Terms of Service (“Terms”) govern your use of the Beacon Platform (“Service”) operated by [ORGANIZATION NAME] (“we”, “us”, or “our”).
By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Description of Service
Beacon Platform provides privacy-preserving community analytics, including:
- Ingestion and processing of chat exports
- AI-powered sentiment analysis and summarization
- Public dashboards and embeddable widgets
- Admin tools for data management
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Service. By using the Service, you represent that you meet this requirement.
3. Account and Access
3.1 Admin Access
Admin features require authentication via Cloudflare Access or API tokens. You are responsible for:
- Keeping credentials secure
- All activity under your account
- Notifying us of unauthorized access
3.2 Public Access
Public endpoints (e.g., /pulse.json, /pulse) are accessible without authentication and display only aggregated, anonymized data.
4. Acceptable Use
You agree NOT to:
- Upload content you do not have the right to share
- Upload content containing malware or harmful code
- Attempt to access systems or data without authorization
- Use the Service to harass, abuse, or harm others
- Reverse engineer, decompile, or attempt to extract source code
- Use the Service in violation of any applicable law
- Circumvent security measures or access controls
- Upload content primarily containing minors’ data
5. Data and Privacy
5.1 Your Responsibilities
When uploading chat exports, you represent that:
- You have the right to share this data
- You have obtained necessary consents from participants (where required)
- The data does not violate third-party rights
5.2 Our Processing
We process uploaded data according to our Privacy Policy, including:
- PII redaction before AI processing
- Aggregate-only public outputs
- Admin-controlled data retention and deletion
5.3 Data Ownership
You retain ownership of data you upload. We do not claim ownership of your content.
6. AI-Generated Content
The Service uses AI models to generate summaries and analysis. You acknowledge that:
- AI outputs may contain errors or inaccuracies
- AI outputs are provided “as is” without guarantees of accuracy
- You are responsible for reviewing AI outputs before relying on them
- AI models may occasionally produce unexpected results despite guardrails
7. Intellectual Property
7.1 Our IP
The Service, including its design, code, and documentation, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute our IP without permission.
7.2 Your Content
You grant us a limited license to process, store, and display your uploaded content solely to provide the Service.
8. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF AI OUTPUTS
We do not guarantee that the Service will be uninterrupted, error-free, or secure.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages arising from your use or inability to use the Service
- Damages arising from AI-generated content
Our total liability shall not exceed the amount you paid us (if any) in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold us harmless from claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of third-party rights
- Content you upload to the Service
11. Termination
11.1 By You
You may stop using the Service at any time. Contact us to request account or data deletion.
11.2 By Us
We may suspend or terminate your access if you:
- Violate these Terms
- Engage in fraudulent or illegal activity
- Pose a security risk
We may also discontinue the Service with reasonable notice.
12. Changes to Terms
We may modify these Terms at any time. Material changes will be communicated via:
- Update to the “Last updated” date
- Notice on the platform (where appropriate)
Continued use after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms are governed by the laws of [JURISDICTION], without regard to conflict of law principles.
14. Dispute Resolution
Any disputes shall be resolved through:
- Informal resolution - Contact us first to attempt resolution
- Binding arbitration - If informal resolution fails (where permitted by law)
- Courts - For claims not subject to arbitration, in courts of [JURISDICTION]
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
17. Contact
For questions about these Terms:
[ORGANIZATION NAME] Email: [legal@example.com] Address: [Your Address]
Legal Review Required: This is a draft template. Have legal counsel review before publishing.